Heather Anderson will facilitate an interactive workshop based on Emotional Intelligence/Emotional Quotient (EI/EQ) awareness and skill development. Key issues covered include:

• What is Emotional Intelligence -- how EI/EQ differs from IQ
• The business case for EQ -- how developing it translates into bottom line results
• Your role as leader in developing your Emotional Intelligence -- why should you?
• Emotional Intelligence assessment results -- members will receive an EQ report providing them with a snapshot of their EQ -- 15 EQ competencies will be measured
• Techniques to help you continually develop your EQ
• How do you build EQ as an organizational capacity.

Members will leave with techniques, strategies, and an action plan to develop their EQ. The EQ report they will receive as well as developmental strategies, will allow members to continuously monitor and focus their EQ development in order to realize desired personal and business results. At the organizational level, members will learn how to assess their organization's ability to develop emotionally intelligent leaders and will understand the impact of doing so as it affects their bottom line.