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Avoid the most common reasons leaders fail to connect with their audience. Whether it is lost sales, failed negotiations, misalignment or unmotivated employees. Steven leads attendees through an interactive, practice-oriented learning lab, providing participants with a chance to apply strategies and tips to your actual interactions.

The focus is on increasing connectivity in these five areas:

‍Message:
Content that is clear, concise, compelling and customized
Three questions to answer that help you know what to say and how to say it
A four-step process to ensure you're perceived an expert, not a know-it-all
How to be concise when your slides are not
Seven ways to SHARPEN audience attention

Delivery:
How a speaker delivers the content, what an audience sees, hears, and perceives
Three characteristics of vocal energy The eye contact secret for enhancing interpersonal engagement
A three-step strategy to stop reading slides and to start reading your audience
Immediate executive presence through three body language imperatives

Interactivity:
Strategies for conversing with an audience throughout a presentation
Strategies for drawing out reluctant participants without embarrassing them
Three strategies for staying in control-getting back on track with tact
The ART of Q&A mastery when the heat is on
Five tips for handling difficult, disagreeable, or hostile participants
Six tips for creating interactivity during a virtual presentation

Visuals:
Developing PowerPoint slides that enhance retention and action
The single most important visual aid and how to use it for ultimate impact
Four characteristics of slides that double retention
PowerPoint tricks to improve busy slides that can't be changed
Developing slides that keep virtual audiences engaged

Messenger:
Strategies for increasing the perceived credibility of a speaker
The two secrets for building immediate rapport with any audience
Increasing perceived competence through emotional intelligence
Listening skills that will make you more persuasive
Why being interested precedes interesting The four perception imperatives for inspiration